Apple Watch Sport Ion-X Glass Easily Scratched

 

I committed an act of such shame that I have a hard time even talking about.

 

Okay it wasn’t that horrible and I knew this was going to happen eventually – just not on day two. I scratched the display of my Apple Watch Sport edition.

Apple Watch Sport in Green with a scratch in the displayI thought I was babying the thing. I was taking it off when I knew it could get damaged but somehow I managed to still scratch it. I called Apple and talked to a super nice tech on the AppleCare team. I e-mailed him photos and he forwarded them onto engineering. I got a call back and was simply told, it’s cosmetic damage.

I know it’s cosmetic. But really, should a $400+ watch scratch this easily? I have watches costing in the $10-$30 range with scratches much less visible than this and some with no damage. I’d expect the glass to withstand at least a brushing against a non-diamond-encrusted surface.

I guess Apple has other expectations on the durability of their glass.

 

4 thoughts on “Apple Watch Sport Ion-X Glass Easily Scratched

    1. Also, I know how you feel, the same happened to me with my Google Nexus 5 phone. Used it the same way as my older iPhone 4, which I had for 3 years and barely had a scratch despite never having a screen protector, yet the whole screen was scratched within less than a week. Yeah, it’s cosmetic, but it’s depressing nonetheless.

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  1. Stefan

    I had the same Problem – just after two days! An Item for 450 €! Hey Apple, this is scrupulously, I burned my money! Want it back!!!

    Like

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